Post and edit cases
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      Set my published case back to DRAFT

      Follow these steps to return your published case back to DRAFT.

      Locate your case under My Cases or inside your Group. Click the 3 vertical dots located within your case and select REVERT TO DRAFT.

      Once your case is reverted to draft, you can adjust the hanging protocol, title, case location, and other information about your case. Make sure to click SAVE DRAFT or PUBLISH to save any new changes.

      When the case is in draft it will not be visible to others and can be located via the MY CASES > DRAFT CASES folder.

       

      Please note that it is not possible to revert your case to draft if your case contains one or multiple replies.

      To revert a case with replies back to draft, follow these steps:

      1. Via the 3 vertical dots select DELETE.
        Don't worry no data is lost during this process.
      2. Next, go to the MY CASES > DELETED CASES folder.
      3. Click the 3 vertical dots on top of the deleted case and select RESTORE.
      4. The case will return back to the DRAFT state.