If you're having trouble logging into the platform and are a returning user, clearing your browser cookies may resolve the issue. Follow the steps below to remove cookies for the platform using Google Chrome:
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Open Google Chrome: Start by launching your Chrome browser.
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Visit the Platform: Navigate to the platform by typing www.cmrad.com into the address bar.
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Manage Cookies:
- Select "Cookies and site data" from the dropdown menu.
- Click on "Manage on-device site data."
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Delete Cookies:
- Locate cmrad.com in the list of stored data.
- Click the trash bin icon (🗑️) next to cmrad to delete the associated cookies.
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Confirm Deletion: A pop-up window will appear; confirm your action by clicking "Done."
After completing these steps, try logging in again. Clearing the cookies should resolve most login issues.
Please feel free to contact support@cmrad.com for further assistance.