Optimize your experience with CMRAD and an online meeting client for virtual events
✅ Recommended Setup
Browser: Use Google Chrome (latest version) for the best performance on www.cmrad.com.
2 Screens (if possible):
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Open Collective Minds in full-screen (landscape) on a wide monitor.
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Use a second screen or device for your online meeting app.
⚡ Internet & Computer Performance Tips
Internet
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Use the fastest available connection — minimum 50 Mbps; wired is best.
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Avoid VPNs where possible; a simple direct connection is preferred.
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Test platform access and DICOM viewer performance from your location before the event.
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If you're on an institutional network, verify that access to CMRAD isn’t blocked or restricted by firewalls.
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If needed, consider switching to another network — 5G or a mobile hotspot can be good alternatives.
Computer
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Use a computer with at least 16 GB of RAM.
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Close any unnecessary apps to maximise performance.
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Keep your operating system, browser, and meeting apps up to date.
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Use a mouse for smoother image manipulation and easier navigation.
Presenting a Case
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🖥️ If you're using a single monitor or laptop, you can toggle between Chrome (CMRAD) and apps using:
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⌘ Command + Tab on Mac
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⊞ Alt + Tab on Windows PC
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Helpful Tricks and Tips
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Restart your computer or browser before the session and during long breaks to help optimize memory and performance.
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Bookmark collection links for quick access to a session.
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Use the preload button in the viewer to cache a case locally and unlock advanced tools.
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Reload the case or refresh the viewer to resolve most common issues (works 99% of the time).
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If performance drops, consider switching to an alternative network (e.g., 5G or mobile hotspot).
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Mute your microphone unless you're speaking to avoid background noise.
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For support, contact CMRAD at support@cmrad.com – CMRAD staff often join to assist during live events.
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For meeting links, passwords, and content access, reach out to your course provider’s admin team.
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For CMRAD login help, visit here.