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Mention and notify other users, e.g. @gregory-house
Use the @user alias to refer to a colleague.
All users on Collective Minds® have an alias which by default is set to @firstname-lastname. Any time you include a @user in any case, the mentioned user is notified.
Examples of user mentions:
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@gregory-house please check $02 for #osteoporosis
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Suspected #fracture on $01, @john-galt would you please check?
You can mention a user both in the case details of your case or in a reply. Read more about how to use the reply function here.